case study
Using social media to educate and engage healthcare providers
A targeted social media campaign helped educate physicians about patient support services designed to enhance care delivery. Sponsored content across LinkedIn and Facebook exceeded industry benchmarks and drove strong engagement among healthcare providers.
The challenge
A pharmaceutical company wanted to raise awareness among healthcare providers about three patient care services designed to support physicians and improve the patient experience. The challenge was capturing attention and encouraging engagement among busy clinicians.
Our strategy
Mediaspace Health developed a targeted social media campaign designed to reach healthcare providers on platforms they already use professionally. Messaging focused on educating physicians about how these services could enhance patient care while supporting their practices.
Execution
Key campaign tactics included:
- Sponsored posts across LinkedIn and Facebook
- Audience targeting using the client’s NPI and email lists
- Messaging designed to encourage providers to explore available patient services
- Continuous optimization through rotating creative assets and messaging
Services provided
- HCP media strategy
- LinkedIn advertising
- Facebook advertising
- Healthcare audience targeting
- Sponsored content campaigns

Our results

LinkedIn CTR: 1.11% (3x industry benchmark)

LinkedIn engagement rate: 1.50% (2.5x benchmark)

Facebook CTR: 0.83% (2x benchmark)

Facebook engagement rate: 0.84% (4x benchmark)
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